Our flat has now been on the market for almost a year. Our last viewing was in May. It is a pain in the neck not having a spare key. So I emailed and asked for them back. I was ignored.
Tuesday, I called to ask if I could go in and collect them. Umm, err, oh, we've lost them. Lost them? Lost my keys?
So I went into the office to collect a refund for the set I got cut on the way to collecting the refund. And informed them they had 24 hours to locate the keys or I'd be looking to get the locks changed.
Super helpful (idiot) chappie that is entrusted with the task of a) marketing our house and b) not losing our keys (FAIL. FAIL.) called to say that they couldn't be found and that they'd arrange for the locks to be changed.
Locksmith/general maintenance-for-estate-agent chap calls, arranges to come round the next day.
The next day: turns up with wrong type of lock. Idiot told him it was "definitely" a Chubb. Will return the next day...
The next day: turns up with wrong type of lock. It seems he's been given the wrong shape of the right type of lock. Will return the next day...
The next day: turns up, takes 5 seconds to change locks, all sorted.
We now have a spare set of keys. The estate agent want a set. They're not getting them. They seem surprised.
Wednesday, 21 January 2009
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1 comment:
Just tell them that with all the changing technology these days you thought it was easier to go with the retina scan instead of an actual lock on the door - ask them to send pictures of their eyes to you asap so you can programme the scanner for them... :)
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